GOAL DRIVEN
Practice Development Programs
More Profit, Better Service, Greater Happiness
Management and Leadership Training
A Practical MBA Program for
Chiropractic Business Owners and Their Managers
We recently completed our first round of training – and what a rewarding adventure!
Each student and clinic owner learned practical information and tools and had a great time in the process. Everyone had many successes, and judging from the practice numbers, so did the clinics.
Below you can read what they had to say about the program.
We are busy retooling the program it to make the next course more powerful. To find out more about the program, please go here.
Dr. Cindy Munson
Chiro-Health - Plymouth
(2 doctor clinic)
"The "Goal Driven Practice MBA" class for chiropractic clinic office managers is a game-changer!"
With his expertise and passion, Ed delivers invaluable insights and actionable strategies, transforming the way we approach practice management. His emphasis on goal-setting boosted our clinic's efficiency and team morale, while personalized attention ensured maximum engagement. Thanks to Ed Petty, our clinic now operates at its peak potential, and we're incredibly grateful! 2010 Chiropractor of the Year 2011 Plymouth Business of the Year
Rhonda, Office Manager
Chiro-Health - Plymouth
(2 doctor clinic)
"I want to give a big thumbs-up to the Goal Driven Practice MBA Program! Definitely a must have course for all office managers."
I want to give a big thumbs-up to the Goal Driven Practice MBA Program! Being an Office Manager/ Rad Tech for more than 29 years with the same clinic, I really went into this program looking for “what can I learn”, how can I grow from this and apply it to our fast paced clinic. Not only did I learn and grow from the program AND the group of other professionals also taking the course, but I had a complete “mind shift “. Such a great source of information on everything from the business side to the management side of helping grow and sustain a practice. It was a great opportunity to bounce ideas and procedures off of other clinic managers, get fresh ideas and help encourage each other. Definitely a must have course for all office managers or support team members. Rhonda Kuhlow, CT, CRT Chiro-Health Office Manager Plymouth, WI
Kimberly, Office Manager
Vernon Clinic of Chiropractic
"Full of Effective Marketing and Managing Strategies. Five Stars!"
This course is full of effective marketing and managing strategies that are key in growing and maintaining a healthy, stable working environment for you and your Team. It is broken down into steps to help you grow your knowledge in a simple, easy to retain format. I definitely give it 5 stars!
Laura, Office Manager
Excel Family Chiropractic
(2 doctor office)
"This is exactly what all independently owned chiropractic offices need to get to the next level."
This course has helped me become a more confident office manager, it has helped the entire office flow to be efficient and streamlined, it has helped our clinic director focus on what she does best, and it has helped our patients receive the best care possible. It is exactly what all independently owned chiropractic offices need to get to the next level. I think all chiropractors want the same thing – to improve quality of life for their patients and for themselves. A smooth, system and goal-based run office is how we can all get there. I highly recommend this course to other clinics and office managers because it not only gives you the tools you need to change from “personality” driven to “goal driven,” it gives you a platform to meet other individuals in the same position you are. My favorite part of this course was I now have several new colleagues I can collaborate with and then both of our offices benefit!
Dr. Donna Brown
Excel Family Chiropractic
(2 doctor office)
“We Give Ed’s Goal Driven Manager Training Program 5 Stars!.”
The Goal Driven Practice MBA helped me realize my role in the office as the doctor and clinic director. I am the developer of the office’s mission, vision, values, our purpose and goals, essentially the “why” in why our office exists and where we are going. It gave me an understanding of the office manager’s role, which is to put our goals into action steps. Having Ed look in from the outside, helped us to see what our roles should be and how to get there. This has resulted in a smoother running company, less stress, more goals being met and all employees on the same page, going in the same direction. We give Ed’s Goal Driven manager training program 5 stars! Dr. Donna Brown Excel Family Chiropractic
Dr. Kris Erlandson
Vernon Clinic of Chiropractic
I highly recommend this training to anyone to improve their office statistics and have fun doing it.
My name is Dr Kris N. Erlandson, and I have been in practice for over 41 years. One of our team members recently took an advanced management training course provided by Petty, Michel, and Associates, created and conducted by Mr. Ed Petty. Its goal was to teach office managers how to manage an office. What has resulted through this training is the increased effectiveness of our manager’s ability to run an office, resulting in increased office stats (new patients, visits, and collections), and last but not least, the congruence and harmony brought to my office by this training. I have attended hundreds of seminars over the years and have never seen training specifically for office managers. and I know our profession can benefit from such a training program. As a long-time veteran in our profession and former chairman of our state’s Board of Examiners, I highly recommend this training to anyone who wants to improve their office statistics and have fun doing it. Sincerely, Kris N. Erlandson, D.C
Dr. Maxwell Synsvoll
Synsvoll Chiropractic
"Ed Petty's teaching has helped us to define every role and goal with expectations and checklists to empower our team to have extreme ownership of their positions."
Hello, My name is Maxwell Synsvoll DC. I have been in private practice for 25 years. During that time I have had many coaches and trainers. I have had the great opportunity to work with Ed Petty and PMA for the past 8 years. Our major strength as doctors comes from strong results and a solid team. Not all growth can be seen and measured. But, It can be felt. Ed is a master at the foundational structure which is built through our words and communication within a group of motivated team members who respect growth and mission in a normal natural healthy way. Ed Petty's teaching has helped us to define every role and goal with expectations and checklists to empower our team to have extreme ownership of their positions. I highly recommend his management training to create a strong office team. Thank you Ed! Maxwell Synsvoll DC Synsvoll Chiropractic
Deborah, Office Manager
Synsvoll Chiropractic
“The insight and application techniques that Ed Petty teaches has benefited not only me and the team, but the entire clinic.”
The Goal Driven Management Class is a motivating and informative class. The insight and application techniques that Ed Petty teaches has benefited not only me and the team, but the entire clinic. This course will give you tools and inspiration in managing and marketing, as well as team building. Don’t miss this opportunity to learn and grow as a successful and confident manager! ~ Deborah Connors Office/Billing Manager Synsvoll Chiropractic
Sarah Atkinson, CAC MSOM
Healthy Living Acupuncture
3 provider office
"I was a one-man show entrepreneur. Now, we're reaping the rewards with a solid office staff. Everyone's happy to be here."
"Hi, my name is Sarah, and I am the owner and clinic director of a three acupuncturist clinic. Before going into Ed's program, I was a one-man show entrepreneur. I had my trade, but I really needed help and support to run this business and to make my dreams come true. I needed that support, and Ed has really helped me to grow into that person who can delegate and own the role of business owner and manage other folks to help me achieve this very positive goal. Before having the management program, I didn't have an office manager at the time. I was doing it all. I don't know about you, but I cannot be in two places at once, and if I am, I'm not doing it well. I really feel that my job as an acupuncturist is to treat my patients to the best of my ability and to be present for them in the time I'm with them. To do so, I need to have an assistant, a properly trained front desk, and an office manager who will help me manage all of it so we are in line with our goals and values. Now we're very focused. I'm really happy that we were able to take one of Ed's first programs on, and we're reaping the rewards with a pretty solid office staff. Everyone's super excited and happy to be here. I appreciate him, and I think you should try it out."
Sara, Office Manager
Healthy Living Acupuncture
(3 provider office)
“It's the best learning tool for fresh and new managers and a huge reminder and motivational tool for the veterans in the office."
The class has helped me to set goals for the clinic and for myself. I learned how to organize the goals by how important and by how urgent they are. We have a set mission statement and 9 core values that we treat like goals. The entire staff is aware of the clinic goals, their personal goals at the clinic and our values. This has helped tremendously. They know exactly what our expectations are and where we want the clinic to go in the future. Another part I took extreme interest in learning about was how to deliver "world class service." Deliver "wow" through service and care. My clinic director has loosened her reins and lets me take care of the business so she can focus on patients, the future, and educating staff. I would absolutely recommend this program to all offices whether they are super successful or struggling. It's the best learning tool for fresh and new managers and a huge reminder and motivational tool for the veterans in the office. And for someone like me, who is right in the middle, it was all of the above! 5 out of 5 stars!! Sara N
Linda, Office Manager
Chiro Health Management Svc, Inc.
“Had I known then what I know now, I’m certain that some of the challenges I faced would have been alleviated if not eliminated.”
I have been working in the Chiropractic profession for the past thirty-eight plus years, sixteen of those as the office manager in the clinic setting. During those thirty-eight years, the numerous seminars I attended, and the community business programs I personally sought out and participated in did not provide the in-depth knowledge it takes to be an office manager. Whether you are the CEO, the Office Manager, or the Office Coordinator, The Goal Driven MBA Course provides the foundation and knowledge one needs to take the office to the next level. Thought provoking assignments require you to dig deep so you thoroughly understand what is being taught. This course is not a “ball of fluff “! A combination of videos, reading assignments, group roundtables and one on one share sessions made this course interesting and fun. It really doesn’t matter what industry you are working in. The material presented in this course can be applied across multiple industries resulting in the same success. After taking this course, had I known then what I know now, I’m certain that some of the challenges I faced during the first sixteen years would have been alleviated if not eliminated. Linda Skiles OM/