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01:25:36
MBA3-Class 1 - Lesson 1-4 Business, Marketing and Service Basics
Business Basics: Unlike a large business, in a clinical practice, income and your pay are are immediately dependent upon the quality and quantity of what you did yesterday. Marketing Basics: The few fundamentals that have always worked. Service and Delivery Basics: Quality counts. The keys to raving fans.
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56:46
MBA3-Class 2-Evolutions of a Practice, CEO and the Manager
Class 2 - April 9 1. Evolution of a Practice & Emergent Need for a Management System. Learn why growth requires better management and the rising need for a manager. You will also learn the barriers to growth and how to overcome them. 2. The Manager and Leadership team – How it drives your business through service. 3. The CEO and the Manager Part 1. Learn the essential goals and duties of the doctor as the practice CEO/Clinic Director and those of the practice manager, including the Fast FLOW CEO System.
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01:22:20
MBA3 - Class 3 - Goals and Analytics
Goals: Learn how to determine the best goals for your business that Everyone wants to achieve. Goal Driven Analytics: Your scoreboard. How to determine if your business is performing well. The Scale of Responsibility. Hod do you and your team rate? How to improve.
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