It all comes back to goals – helping patients achieve Last week I discussed improving patient retention through excellent onboarding....

When we dropped off our son at college as a freshman that late summer day years ago, I told him: “Call your mom!” And he did, but not...

“Music is ... a higher revelation than all Wisdom & Philosophy” ― Ludwig van Beethoven Take 5 minutes. This is is an inspirational...

We are what we repeatedly do. Excellence, then, is not an act, but a habit. Will Durant Too often, we stop doing what worked and yet...

No matter how many goals you say you have or how you write them out, unless you have the motivation to achieve them – you won't....

What gets in the way of you growing your business? What holds you back from your growth? From increased services and profits? What keeps...

Any practice has 5 separate engines that work synergistically to drive the practice towards its goals.

(This is the third in our series on goals.) The Cathedral, Stone Blocks, and Your Goals Christopher Wren was one of the greatest English...

The principle why goals work is explained.

At the beginning of each New Year, it is customary to reflect on the past and look at and set new goals for the New Year. This can help...

A year ago, who knew what the next 12 months would be like? Yet, here we are today. As the New Year is just before us, again, one can...

The problem with seminars is that there is usually lack of implementation by those attending when they return home. Here is the remedy.

A practice is a network of relationships that is created and sustained through communication and service. I have used this definition for...

Most of your staff are not engaged in the success of your office. Most of them JUST DON’T CARE. At least that is according to a 2015...

Just a note here about procedures: Keep the structure of your business – its policies and procedures — in place. As much as you can,...