Build and sustain your practice through relationship marketing You are in the relationship business. People see you for a result – but...

The cause of almost all relationship difficulties is rooted in conflicting or ambiguous expectations around roles and goals. Stephen...

A dynamic front desk can increase your visits by 20%, maybe more if you have the room. On the other hand, a dysfunctional front desk can...

Happy Valentines Month! This article is about sharing the love… the love of your services and how they can help people. And what is the...

“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied...