In a Goal Driven Practice, Goal Driven Job Descriptions are short, fast, and to the point. They help improve the quality and quantity of...

Any practice has 5 separate engines that work synergistically to drive the practice towards its goals.

A year ago, who knew what the next 12 months would be like? Yet, here we are today. As the New Year is just before us, again, one can...

FORTY SEVEN YEARS AGO, around this time of year (August 7), a twenty four year old managed to sneak up to the twin tours of the World...

Just a note here about procedures: Keep the structure of your business – its policies and procedures — in place. As much as you can,...

A few years ago, a staff member at an I office visited confided in me and told me the following story: “Our office was really slowing...