
Your Patient's New Year's Goals
How Best to Help Them Achieve Them Your patient's goals are why we are here. They are why your staff came to work today and why you went...
Your Patient's New Year's Goals
Improving Patient Follow Through
PTC and the Subtle Art of Being There
Sample Patient Group Activities
The Value of Creating a Practice Community
The Phone Experience and Your New Patients
Capacity Constraints: Hidden Practice Barriers
Starting Your Day!
Where Everybody Knows Your Name: Creating a Chiropractic Community
Your Best Business Investment: (Did You Make First Adjustment Calls?)
Improve Patient Retention Through Onboarding and Gamification
Call Your Mom
Which is Better for You: Direct Marketing or Indirect Marketing?
Make each day an Ode to Joy!
What You Must Do Before You Try to Improve Your Practice
Everything Else! Why The Goal Driven Practice is More Profitable and More Fun
The Goal Driven Front Desk
How to Deliver Goal Driven Extra-Ordinary Customer Service (Part 2 of 2)
Goal-Driven Customer Service (Part 1 of 2)
How To Develop Your Niche for Greater Profit and Better Care