Front Desk

The Patient Handoff

Improving your patient's experience There are subtle and brief moments in your chiropractic or other health practice when you and your...

The Generosity of Service

Applying Abbondanza in the service you provide will bring more happiness and prosperity in your business.

Improving Patient Follow Through

The new patient log and checklist Working with different offices, we are always reminded of the fundamentals that apply universally. For...

The Value of Creating a Practice Community

Where everybody knows everybody else’s name Do your patients consider your practice so cool that they want to hang out with you more? Do...

The Phone Experience and Your New Patients

I just read about a new study sponsored by a tech company (Invoca.com*) that sought to understand the buying habits of consumers better....

Capacity Constraints: Hidden Practice Barriers

Fixing the weakest link! Your practice should flow smooth, fast, and uninterrupted, like a clear mountain stream. Most offices,...