There are plenty of examples of these two success drivers in business and in sports teams. But these elements find their parallel in physics. When everyone (or everything) is moving in the same direction for the same reason -- a "flow" state is achieved. You may have felt it before. But it doesn't usually last. Staff change, you change, computer software needs to be updated, backlog found in insurance, and so on. Issues crop up. But with consistent leadership, you find new

On the other hand, I see doctors too often become focused on scripts, office policies, or promotions. While these need to be addressed, they are not the purpose of the practice. That is why I always stress the importance of getting one of your team members trained as a manager — even part-time. This allows you to delegate much of your management and marketing work so you can focus on results. If you focus on the quality of your care and get great results....your numbers