Do you sometimes feel that you are just reporting in to work on Mondays because you have bills to pay? How about your team members? Do...

It all comes back to goals – helping patients achieve Last week I discussed improving patient retention through excellent onboarding....

It all comes back to goals – helping patients achieve theirs. Onboarding and Gamification. Now there are a couple of terms you didn’t...

When we dropped off our son at college as a freshman that late summer day years ago, I told him: “Call your mom!” And he did, but not...

A chiropractor that stood up for chiropractic. THIS IS A SPECIAL NOTE OF THANKS and a tribute to Chester Wilk, D.C., who passed away just...

Build and sustain your practice through relationship marketing You are in the relationship business. People see you for a result – but...

A dynamic front desk can increase your visits by 20%, maybe more if you have the room. On the other hand, a dysfunctional front desk can...

Happy Valentines Month! This article is about sharing the love… the love of your services and how they can help people. And what is the...

And Your Team Members Have No Personal Health Programs You have heard the old expression, “The cobbler’s wife has no shoes.” Sometimes it...

At the beginning of each New Year, it is customary to reflect on the past and look at and set new goals for the New Year. This can help...

A year ago, who knew what the next 12 months would be like? Yet, here we are today. As the New Year is just before us, again, one can...

An ounce of prevention is worth a pound of cure. Benjamin Franklin You know this. So do your patients and staff. But maintaining, and...

The problem with seminars is that there is usually lack of implementation by those attending when they return home. Here is the remedy.

SPECIAL PROMOTION National Chiropractic Month The Kindle version of the Goal Driven Business is FREE from Thursday, October 21 to Monday,...

A healthy body has a well-functioning system to protect it or make it physically immune from disease. I am sure you have seen this occur...

A practice is a network of relationships that is created and sustained through communication and service. I have used this definition for...

"Our future will be our results.” Clarence Gonstead, D.C. How do we overcome these barriers to extra-ordinary service? Let’s first...

“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied...

You can try to sell ice water to Eskimos or sandbags to desert dwellers, but you would go broke. You need to offer your services to those...

Having goals is not enough. Your business needs power, and lots of it, to propel it to its goals. There are five primary engines that you...