It was in the 80s at a Parker Seminar, which was in Reno that year, that I first heard the term. In the opening session, Dr. Jimmy Parker...

Ed Petty explaining keys to relationship markting.

Happy Valentines Month! This article is about sharing the love… the love of your services and how they can help people. And what is the...

A year ago, who knew what the next 12 months would be like? Yet, here we are today. As the New Year is just before us, again, one can...

Just a note here about procedures: Keep the structure of your business – its policies and procedures — in place. As much as you can,...

A few years ago, a staff member at an I office visited confided in me and told me the following story: “Our office was really slowing...