Creating relationships with coworkers in the office setting

You have more expenses than you've probably considered. Your biggest expense, like that old poster you have had in your reception room...

Using your brand to generate more patients, increase retention, and recruit top talent! Promoting your brand has not been an important or...

Fixing the weakest link! Your practice should flow smooth, fast, and uninterrupted, like a clear mountain stream. Most offices,...

This past weekend, outside our local grocery store, the Village (what they call a town out here) closed off the main street and had an...

We are starting a new month… and the 2nd half of the year. For all doctors and practices, the action of STARTING is important. In fact,...

Here in the United States, July 4th is a date we celebrate each year, commemorating the independence as colonies from Great Britain. And...

Used to be a popular TV program called Cheers back in the 80’s. It was modeled after a bar in Boston with the same name. As a situational...

When was the last time you called your patient after their first adjustment? We've advised this for years, and it is one of the many...

Do you sometimes feel that you are just reporting in to work on Mondays because you have bills to pay? How about your team members? Do...

This article is about managing by the statistics of your office.

We just awarded a two-doctor chiropractic office employee the SPARKLE award for outstanding service to patients and team members for 21...

It all comes back to goals – helping patients achieve Last week I discussed improving patient retention through excellent onboarding....

It all comes back to goals – helping patients achieve theirs. Onboarding and Gamification. Now there are a couple of terms you didn’t...

When we dropped off our son at college as a freshman that late summer day years ago, I told him: “Call your mom!” And he did, but not...

A chiropractor that stood up for chiropractic. THIS IS A SPECIAL NOTE OF THANKS and a tribute to Chester Wilk, D.C., who passed away just...

How to hire the best team members in 2020 requires two essential actions.

Ed Petty explaining keys to relationship markting.

Build and sustain your practice through relationship marketing You are in the relationship business. People see you for a result – but...

Last week I sent an email with a link to Ode to Joy. Ode to Joy is from Beethoven's 4th movement of his 9th symphony, considered one of...